Apple India Penalized ₹1 Lakh Over Misleading ‘Find My’ Messaging on iPhone

Delhi Consumer Commission held Apple guilty of deficiency in service for failing to disclose essential conditions for its “Find My” feature.

The Commission observed that the message “iPhone findable after power off” misled users into believing the device remained traceable automatically after being switched off. In reality, the feature requires the “Find My” function to be pre-activated and the device to be connected to a network.

The Commission noted the absence of any disclaimer informing users of these preconditions.

While Apple argued it has no legal dutThe y to trace stolen phones, the Court focused on the misleading communication that created a false sense of security.

[Shan Mohmmed v. Apple India]