
The Supreme Court has ruled that borrowers do not have an inherent right to a personal hearing before banks classify their accounts as "fraud."
The Court held that a written representation suffices to meet the principles of natural justice. While oral hearings are not mandatory, but preferred to avoid paralyzing banking operations, as transparency is essential.
Banks are now strictly required to furnish the complete Forensic Audit Report to borrowers, rather than mere summaries.
This balanced approach ensures that while administrative actions remain swift, borrowers have the necessary material to contest findings effectively through written submissions before a final reasoned order is passed.
[State Bank of India v. Amit Iron Pvt. Ltd & Ors.]
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