Chandigarh Consumer Commission Dismisses Complaint Against Airtel Over International Roaming Charge

The Chandigarh District Consumer Commission dismissed a complaint against Bharti Airtel over a ₹649 international roaming charge, holding that there was no deficiency in service or unfair trade practice. 

The Commission noted that the amount was levied towards auto-activation of an international roaming daily limit pack, in accordance with the terms agreed by the subscriber and TRAI safeguards designed to prevent bill shock.

Since the complainant was travelling abroad and did not dispute the applicable contractual conditions, the Commission found the charge justified and rejected the complaint.