Kashmir Power Corporation Held Liable for False & Inflated Billing

The Baramulla-Bandipora District Consumer Commission has held the Kashmir Power Distribution Corporation Ltd. (KPDCL) liable for negligence after it issued false and inflated bills to a consumer.

Despite paying regularly under a monthly Rs. 357 agreement, Lone received erroneous bills of Rs.23,964 in 2018 and Rs.1,30,373 in 2023.

KPDCL created three different consumer IDs for the same household and disconnected his electricity when he sought corrections.

The Commission ordered KPDCL to cancel erroneous bills, maintain proper billing records, and pay Rs.30,000 compensation. KPDCL failed to file written replies despite appearing in proceedings.

[Nisar Ahmed Lone v Assistant Executive Engineer KPDCL & Anr]