Thai Airline Fined ₹1 Lakh for Denying Water to Children: Dharamshala Consumer Forum

The Dharamshala Consumer Disputes Redressal Commission imposed a ₹1 lakh fine on Thai Lion Air for denying drinking water to two children during a six-hour flight to Bangkok, causing severe discomfort.

The complainant alleged that the airline not only failed to provide basic amenities but also unilaterally rescheduled the flight, leading to financial loss.

Holding the airline guilty of deficiency in service and mental harassment, the forum directed compensation to the complainant.

The order was passed ex parte, as the airline failed to appear despite being duly served with notice.

[Tarun Kumar Chaurasia v Thai Lion Air & Anr.]