Consumer Forum Pulls Up Haldiram’s for Selling Expired Sweets, Awards Rs. 20,000 in Compensation

A District Consumer Forum in Faridabad directed Haldiram Marketing Pvt. Ltd. to pay over ₹20,000 in damages to a customer for selling expired sweets.

The complainant showed that the sweets were sold two days after their expiry date and that the staff allegedly tried to conceal this by tampering with packaging.

The forum found the company guilty of “deficiency in service” and “unfair trade practices,” rejecting its defence of strict quality control.

It awarded compensation for mental harassment and litigation costs, emphasising that selling expired food violates consumer rights and safety standards.