
A Delhi District Commercial Court has ordered Akasa Air to pay ₹1.08 crore to a travel agent for illegally cancelling a group booking of 640 seats.
The court found that the airline committed a breach of contract by cancelling confirmed PNRs for the Delhi-Goa and Goa-Delhi sectors after already accepting part-payment.
The court rejected the airline's defense, ruling that once a contract is concluded through part-payment and PNR issuance, the airline cannot unilaterally cancel seats to sell them at higher prices.
The award includes a refund of the advance & lost profits for the agent.
[ABS Tour & Travels v. SNV Aviation Pvt Ltd.]
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