Delhi HC Seeks Response from Swiggy, Zepto on App Accessibility for Visually Impaired

The Delhi High Court has issued notices to Swiggy, Zepto, and the Central Government on a plea filed by NGO Mission Accessibility over the alleged inaccessibility of the platforms' mobile apps for visually impaired users.

The petition claims the apps are not screen-reader compatible, in violation of the Rights of Persons with Disabilities Act and the prescribed digital accessibility standards, which were mandated in 2019.

The Bench directed the parties to file their responses within four weeks, emphasizing the importance of digital inclusivity in essential services.

The matter is next listed for hearing on May 28.