Delhi HC Calls for Regulatory Reforms to Address Hospital Discharge Over Billing and Insurance Delays

The Delhi High Court, in a case involving a lawyer and Max Hospital, Saket, addressed the broader issue of patient harassment and mental trauma during hospital discharge due to billing and insurance delays.

The petitioner, diagnosed with cysticercosis, underwent surgery using a cashless insurance plan from Max Bupa. Due to limited pre-authorisation, the hospital requested the remaining payment upfront.

The patient later accused the hospital of cheating, wrongful confinement, and breach of trust. However, the court ruled that the hospital acted without criminal intent, as the patient had been informed in advance and had chosen a deluxe room beyond his policy coverage.

The court urged immediate regulatory reforms to address such issues systemically.