CCPA Fines Flipkart, Meta ₹10 Lakh Each Over Undisclosed Walkie-Talkie Listings

The Central Consumer Protection Authority imposed penalties of ₹10 lakh each on Flipkart and Meta Platforms for hosting walkie-talkie listings that lacked mandatory disclosures on licensing and regulatory compliance.

The action was taken after the Authority found that consumers were not properly informed about the legal conditions governing the use of such devices.

The Authority noted that walkie-talkies are regulated telecom equipment under the Indian Wireless Telegraphy Act, 1933, and allied rules, with licensing exemptions applicable only to specified devices.

It held that the failure to disclose these requirements amounted to a breach of due diligence obligations under the Consumer Protection (E-commerce) Rules, 2020, constituting misleading advertisements and unfair trade practices under the Consumer Protection Act, 2019.