J&K&L High Court Rules Dealer and Manufacturer Jointly Liable for Defects Noticed Within Warranty Period

The Jammu & Kashmir and Ladakh High Court held that when a defect is noticed within the warranty period, both the authorised dealer and the manufacturer are jointly and severally liable for the deficiency in service.

The case arose after a buyer of an SX‑4 car reported persistent vibration in first and reverse gears, which the dealer failed to fix despite repeated attempts.

The Court affirmed a refund or replacement order in favour of the buyer‑complainant, as the defect arose during the warranty period.

The ruling underscores that warranty obligations extend to both dealer and manufacturer and cannot be evaded by shifting blame.

[Maruti Suzuki India Ltd v. Mohammad Ashraf Khan]