J&K and Ladakh High Court Orders Maruti Suzuki to Pay ₹1.65 Lakh Compensation for Defective Car

The Jammu & Kashmir and Ladakh High Court has ordered Maruti Suzuki and its dealer to provide a compensation of ₹1.65 lakh to a customer who was sold a defective vehicle and subjected to continuous harassment during the warranty period.

The petitioner had purchased the car in 2014 and soon after the purchase, the car developed technical defects. It had to be serviced eighteen times within a span of two years. Aggrieved by the orders of the District and State Consumer Dispute Redressal Commissions, he moved to the High Court.

The Court, keeping in mind the mental agony and harassment suffered by the complainant, found the orders of the Consumer forums to be inadequate.

[Arun Tandon vs Maruti Suzuki India Ltd.]