NCDRC Dismisses Airbag Defect Claim Against Jaguar Land Rover

The NCDRC dismissed a consumer complaint against Jaguar Land Rover alleging a manufacturing defect due to non-deployment of the driver’s airbag during an accident.

The Commission accepted the manufacturer’s technical explanation that airbag deployment depends on factors like seatbelt usage and crash severity.

Data from the vehicle showed that the threshold for deploying the driver’s airbag was not met, while the passenger airbag deployed due to different conditions.

The Commission noted absence of contrary expert evidence and held that no defect or deficiency in service was proved, rejecting claims for replacement and compensation.

[HS Bhullar & Ors. v. Jaguar Land Rover & Ors.]