RBI Introduces New Rules to Crub Fraudulent Calls and Messages from Banks

The Reserve Bank of India (RBI) has introduced new rules to protect people from frauds using mobile phones. As digital payments grow, fraudsters misuse mobile numbers for scams.

To prevent this, banks and financial companies must use the Mobile Number Revocation List (MNRL) to track and block fraud-linked accounts.

They must also register customer service numbers on the "Sanchar Saathi" portal and use special number series for calls (1600xx for service, 140xx for promotions).

RBI advises people to register for Do Not Disturb (DND) and report frauds through "Chakshu" or the Cyber Crime Helpline (1930).

The deadline for compliance is March 31, 2025.