Teacher’s Refusal to Promote Student Not a Deficiency of Service Under Consumer Protection Act: Court

The court examined whether a teacher’s refusal to promote a student could be deemed a deficiency of service under the Consumer Protection Act (CPA).

The petitioner, a student, sought compensation after being denied promotion. The court ruled that the teacher-student relationship does not qualify as a service under the CPA, as education is not regarded as a commercial activity.

It clarified that the refusal to promote the student was not a deficiency of service and that education is not governed by the CPA's principles.

Therefore, the court confirmed that education is not a commercial activity and the refusal did not constitute a failure to provide a service.