Why Would a Vegetarian Order From Non-Veg Serving Eatery if it Hurts Sentiments, Asks Consumer Panel

A Mumbai Consumer Commission has dismissed a ₹6 lakh compensation plea from two strict vegetarians who were served chicken momos at a Wow Momos outlet in December 2020.

The court noted the invoice showed a non-veg order and that the fast food outlet’s display board indicated both veg and non‑veg options. The court held that a prudent person could distinguish veg from non-veg food before consuming. 

The complainants failed to prove harm to religious sentiments or loss of ritual benefits and did not establish negligence.

The company asserted transparency in its menu and alleged that the complainants created a nuisance despite receiving a refund. The next hearing is scheduled for July 10, 2025.